Patient resources

Portal, forms, billing, refills, and crisis support.

Use one of this links to message your provider, see appointments, complete forms, and pay bills in one secure place!

Patient portal

Messages, appointments, forms.

Crisis resources

Help right now.

Pay a bill

Card on HSA/FSA.

Refills

Request 3 business day ahead.

Patient portal

Forms to complete before your first visit

About 20 minutes, completed in the portal.

  • Intake and registration

  • Consent to treatment, telehealth consent, and financial policy

  • Notice of Privacy Practices acknowledgment

  • Symptom questionnaires your provider assigns

Reference documents: office policies and handbook link · controlled substance agreement link · Notice of Privacy Practices link

Pay your bill

Billing

We accept Visa, Mastercard, Discover, American Express, and HSA/FSA cards. Questions about a statement? Call (817) 618-2656. Rates and insurance are on Fees & Insurance.

Refills

Request prescriptions refills at least 3 business days before you run out.

How to request: use the refill request in the patient portal, or call (817) 618-2656. Include the medication, dose, and pharmacy.

  • Most refills are handled at your scheduled follow-up visit, so keep your appointments.

  • If you miss a visit, we may approve one bridge refill of non-controlled medications while you reschedule.

  • Controlled medications, such as stimulants and benzodiazepines, are refilled only at visits.

  • Requests are processed within 2 business days. After-hours and weekend requests are handled the next business day.

Crisis & community resources

Get help now.

Learn more: NAMI · National Institute of Mental Health · FindTreatment.gov

  • Emergency: 911 or the nearest ER

  • Suicide or mental health crisis: Call or text 988, or chat at 988lifeline.org

  • Emergency: 911 or the nearest ER

  • Suicide or mental health crisis: Call or text 988, or chat at 988lifeline.org

  • Veterans: 988, then press 1 · text 838255

  • Crisis Text Line: Text HOME to 741741

  • Poison Control: 1-800-222-1222

  • Sexual assault (national): RAINN, 1-800-656-4673

  • Substance use treatment referrals: SAMHSA Helpline, 1-800-662-4357

From our blog

Patient education.

Stress management

Therapist shares stress management techniques for the new year (Hawaiʻi Public Radio, Dec 31, 2025): an interview with Ami Kunimura of The Self-Care Institute. It’s practical and suitable for patients.

Understanding addiction

Understanding the Psychology of Addiction (Liberty House Clinic, Aug 15, 2025): it pushes back on the idea that addiction is just bad choices or weak willpower. The link goes to their tag page, where this is the top post.

Teens mental health

Teen Mental Health: Warning Signs, Impact and How to Support Adolescents: Mental Health First Aid, dated June 17, 2026. That’s a week earlier than the date on the Spanish listing.

ADHD basics

Approaching Adult ADHD Diagnosis and Management (Psychiatric Times, May 2026): clinical takeaways from David Goodman, MD’s APA presentation on adult ADHD with Jim McGough, MD, of UCLA. This one is written for clinicians.

Coming soon: Can a nurse practitioner prescribe ADHD medication in Texas? · What happens at your first psychiatric evaluation · Psychiatric NP vs. psychiatrist · What is SPRAVATO, and who is it for?

Ready to get started?

Book a free 15-minute call to see if we're the right fit. In person in Mansfield (TX) or by telehealth.